Returns & Exchanges
At Peppy Beads, we want you to love your new accessories; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original packaging is intact to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Jewelry
Carefully place the beads in their original jewelry pouch and secure them in a padded mailer to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing